Queensland Household Energy Survey 2022
Introduction
Welcome to the Queensland Household Energy (QHES) Survey 2022 – Queensland’s most comprehensive survey capturing household insights and trends in energy behaviors and attitudes.
The QHES provides annual insights into consumers’ views of the energy sector, how they are managing household electricity bills and in particular how they use electricity in the home. It also explores consumers’ sentiment towards electricity supply, reliability and cost, together with tracking trends in perceptions and attitudes towards new technologies such as solar PV, battery storage, electric vehicles, and their propensity to go off-grid.
The QHES has been conducted annually since 2009, however due to changes in planning and a refresh of the survey content no survey was conducted in the 2021 calendar year.
You can explore this year’s results by theme through clicking on the themed tiles below. Within most sections you can view the data by location, age group, solar PV ownership and other household characteristics. You can also select the “Trend” button to see how the overall results have changed over time.
Survey Results
Insights
This year the survey shows that consumers’ relationships with their electricity supplier has never been stronger and satisfaction with electricity suppliers has reached highest ever levels. Despite indications that higher electricity prices are starting to impact households, the desire or capacity to reduce electricity consumption is generally waning.
There is evidence that uptake and demand for household energy generation, storage and management technology is growing, which brings new challenges for suppliers. The results also highlight how some households have a greater propensity to be disenfranchised from energy decisions and emerging trends, such as households with lower incomes, renters, those living in apartments and multi-dwelling buildings together with some households in regional Queensland.
Download the report
If you would like to further explore the insights of this survey, download the Queensland Household Energy Survey 2022 Report by clicking the “Download Report” button.
Download Report (PDF 2.9MB)