Queensland Household Energy Survey 2024

Managing Household bills Managing household bills

Cost of living stresses have heightened in the last 12 months, with increasing concern among households to manage electricity costs, alongside other bills.

Over half of households are now concerned they may be unable to pay electricity bills (56%, up from 53%). Households most likely to have this worry include renters (66%), those without rooftop solar panels (60%) and those with lower incomes (less than $31K) (60%).

However, there is some reprieve, with fewer households expecting a significant electricity price increase in next 12 months (48%, down from 59% last year).

Interest and engagement with electricity bills has grown in 2024. More participants know what tariff their household uses (37%, up from 34%) and with the recent government rebates, more participants have checked their bill this year to ensure rebates have been applied (49%, up from 40% last year).

You can use the dropdowns to explore the results of each section in more detail. For most questions you can view the data by location, age group, solar PV ownership and other household characteristics. You can also select the “Trend” button to see how the overall results have changed over time.

Electricity price expectations

Concern for electricity bills

Concern for household bills

Trusted sources

Bill analysis

Awareness of tariff

Tariff audit

Changing tariff options

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