Queensland Household Energy Survey 2024

Introduction

Welcome to the Queensland Household Energy Survey (QHES) 2024 – Queensland’s most comprehensive survey capturing household insights and trends in energy behaviours and attitudes.

The QHES provides annual insights into consumers’ views of the energy sector, how they are managing household electricity bills and in particular how they use electricity in the home. It also explores consumers’ sentiment towards electricity supply, reliability and cost, together with tracking trends in perceptions and attitudes towards new technologies such as solar PV, battery storage, electric vehicles, and their propensity to go off-grid.   

The QHES has been conducted annually since 2009, however due to changes in planning and a refresh of the survey content no survey was conducted in the 2021 calendar year. 

You can explore this year’s results by theme through clicking on the themed tiles below. Within most sections you can view the data by location, age group, solar PV ownership and other household characteristics. You can also select the “Trend” button to see how the overall results have changed over time.

Survey Results

Electricity
sentiment

Electrical sentiment View Results

Managing
Household bills

Managing Household bills View Results

Household
energy usage

Household energy usage View Results

Electric
Vehicles

Electric Vehicles View Results

Solar

Solar View Results

Battery
storage

Battery storage View Results

Energy
management services

Energy management View Results

Going off grid

Going off grid View Results

Insights

This year’s survey results show that households are continuing to feel the impact of cost-of-living pressures, as concern about their ability to pay electricity bills continues to increase. As a result, households are increasingly monitoring their bills and looking at ways to reduce consumption. Households are also more likely to consider converting their house to electricity only.

Despite this, uptake in new energy technologies have increased, including for Electric Vehicles, solar and battery storage. Interest in technologies to manage consumption such as Home Energy management Systems have also increased. The insights report this year contains several household profiles, which outline various opportunities and challenges for different households when it comes to decision making and emerging trends in the electricity market.

Key Insight: 2023 - 53% of participants are concerned about their ability to pay electricity bills
Key Insight: 2023 - 3 in 4 participants are consciously trying to reduce their electricity usage
Key Insight: 2023 - 72% of participants with solar have high interest in using as much of their solar PV generation for household needs and getting the most from their solar system

Download the report

If you would like to further explore the insights of this survey, download the Queensland Household Energy Survey 2023 Report by clicking the “Download Report” button.

Download Report (PDF 2.2MB)
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