Queensland Household Energy Survey 2024

Introduction

Welcome to the Queensland Household Energy Survey (QHES) 2024 – Queensland’s most comprehensive survey capturing household insights and trends in energy behaviours and attitudes.

The QHES, an annual survey conducted since 2009, provides insights into consumers’ views of the energy sector, how they are managing household electricity bills and how they use electricity in the home. It also explores consumers’ sentiment towards electricity supply, reliability and cost, together with tracking trends in perceptions and attitudes towards new technologies such as solar PV, battery storage, electric vehicles, and active management of their energy use.   

You can explore this year’s results by theme through clicking on the themed tiles below. Within most sections you can view the data by location, age group, solar PV ownership and other household characteristics. You can also select the “Trend” button to see how the overall results have changed over time.

Please note that the QHES 2024 results are based on the 4,193 participants that completed this year’s survey. While the survey aims to be representative of the Queensland households, there is a higher incidence of participants who own solar PV, Electric Vehicles (EVs) and battery storage compared to other sources. Furthermore, some questions relate only to those who have particular technologies such as solar PV, EVs and battery storage and should not be taken as a representation of all households in Queensland.

Survey Results

Electricity
sentiment

Electrical sentiment View Results

Managing
Household bills

Managing Household bills View Results

Household
energy usage

Household energy usage View Results

Electric
Vehicles

Electric Vehicles View Results

Solar

Solar View Results

Battery
storage

Battery storage View Results

Energy
management services

Energy management View Results

Going off grid

Going off grid View Results

Insights

This year’s survey results show that participants are continuing to feel the impact of cost-of-living pressures, as concern about their ability to pay electricity bills continues to increase. As a result, they are increasingly monitoring their bills and looking at ways to reduce electricity consumed in the home. However, for those who also have mains gas supply, they are also more likely to consider converting their house to electricity only.

Despite the current high cost of living, there is increasing interest in new energy technologies, including for Electric Vehicles, solar and battery storage. Interest in technologies to manage consumption such as Home Energy management Systems has also increased. This year’s insights report contains several household profiles, which outline various opportunities and challenges for different households when it comes to decision making and emerging trends in the electricity market.

Download the report

If you would like to further explore the insights of this survey, download the Queensland Household Energy Survey 2024 Report by clicking the “Download Report” button.

Download Report (PDF 1.8MB)
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